An Interview with the owner.

We get a lot of questions.

Below are answers to the most commonly asked questions from small business owners and non-profits we've worked with over the years.

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How much should my website cost?

For a small business or non profit...under $4000. This will get you an extremely functional, attractive and useful platform to build your online presence and help establish your brand online. Hosting your website costs under $10/mo.

If you want a simple website that contains 5-20 pages to act as a simple online business card you can build it yourself for under $30 per month and make changes whenever you like. Hosting is included.

How long will it take to build?

That depends on how quickly you can get us the content. After our initial meeting during which we discuss design and after you've delivered all of the site content, to include images, copy etc. etc., turnaround time is under 72 hours.

Wow. That's fast. How do you do it?

We've been doing this a long time and have our business processes dialed in. This saves us time and save you lots of money.

I want to have a newsletter, calendars, event registration, donations, maps, live chat, a forum, a directory, CRM, social networking, Twitter, e-commerce, subscriptions and surveys on my site?

Okay. We use third party tools that cost anywhere from FREE to $24.95 per month. We'll brand as much of it as we can so the user feels like they are still inside your site.

Will I be able to know who visits my site?

Yes. We can tell when, where, from where, why and how they arrived at your site. If you like, we can record them while they surf around your site and help you analyze the user session.

What about e-commerce?

Using Paypal, Authorize.net or Google Checkout, we can build a shopping cart overnight and have it up the next day ready to load product. If you do not already have a Paypal account, please get one. You can use it for starters and grow from there. SSL Certificates may be necessary down the road. DO NOT go to your bank for an ecommerce solution. 99% of banks resell merchant services and the banks and their reps know very little about ease of implementation.

We work with over 7 shopping carts, many of which are free, but a few cost upwards of $200 per year to use. Here's an affordable small business ecommerce solution you can set up yourself if you have the time and are inclined to do so.

Production time is affected by how many products you start with in your online shop. Make sure you know your shipping rates, taxes and other minutia beforehand so this information is readily available.

How do I get ranked at the top of Google, Yahoo, Bing and other search engines?

We can get you ranked for any number of keywords pertaining to your business. While we do not guarantee ranking for any specific keyword, there are some keywords that we can almost guarantee a high ranking for in the search engines. Search Engine Optimization is an art. There is no silver bullet. Time, content and keywords are your friend. Google the term "West7th web sites" without the quotes. We come up # 1 in Google and probably everywhere else. Magic? No. We know how to help your business "get found".

Do I need a blog?

That depends on what type of business you have and how much time you can commit to posting on your blog. A blog is a simple tool that allows you to talk with customers about what's going on with your business. Keep it personal and real. Update your blog, at least, weekly.

If you just want a quick and easy blogging solution go here or watch a video on how to use the software.

Will I be able to make changes to my site or will I need to hire you?

You will be able to make changes to your site on your own. We use a simple yet powerful Content Management System to build websites so clients can update their own sites whenever they choose from any internet connection.

More questions?

Give us a call at 651-235-2603. We're happy to provide an answer.

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